Buy 2 of any product – take 10% off now!
Free shipping on orders over R1000
Do you have any questions for us? Or any well-being challenges or triumphs to share?
We’d love to hear from you.
Scend is a well-being movement providing high-quality nootropic products, powerful daily practices, and a community of support, to guide you to a more holistic well-being.
We’d love to chat with you! We recommend submitting a request through our website contact form. We try to answer all emails within a few days.
Due to the complexity of our fulfillment operations, once we start working on an order, we cannot cancel or stop the order from processing. But, if you email hello@scend.co, we will do our best to assist you.
You can use the code you received by putting it into the promo code box at checkout, and you will receive a discount off your order.
Unfortunately, not at this stage. Only one coupon may be applied per checkout.
Unfortunately, not. Promo codes cannot be combined.
We are sorry about that! This can happen for a variety of reasons.
First, we recommend making sure that the browser you’re using is up-to-date (usually Chrome or Firefox work well). If your browser is up-to-date and you are still experiencing issues, we recommend checking out in incognito mode using a different window.
If you’re still experiencing difficulties, make sure that your billing information is up-to-date, that you have sufficient funds, and that your bank has approved the transaction.
Another possibility is that our system is unable to recognize the shipping address and therefore unable to process the transaction. If you’d like us to double-check, let us know your shipping address and we’ll run it through our validation system.
If you’re still having trouble, drop us an email at hello@scend.co with details about what exactly is happening and we’ll help you out.
Your Rise products work best with sustained and consistent use. Using the powerful combination of products may result in feelings of mental clarity, enhanced energy, productivity.
Your Mental Focus capsules are best taken directly after your morning meal with a glass of water. Your Mushroom Coffee Boost is perfect to take midday to combat the midday slump. Your ‘My Better Me’ Planner is your secret weapon all day long.
We recommend storing your products in a cool, dry place and out of direct sunlight. Excessive exposure to heat may affect the integrity of your products.
Your products come in compostable boxes made with biodegradable materials, perfect for upcycling and reuse. In fact, we have included a growing seed tag in your box to grow your own herbs. Simply follow the instructions on the tag.
Our products are manufactured and tested at a GMP (Good Manufacturing Practices) certified facility. They undergo strict quality control procedures prior to shipping them to you. We are comfortable giving them to our parents, brothers, sisters, and friends, which is why we are comfortable giving them to you.
We strive to ensure you have access to your daily brain nutrients at all times. However, if an item goes out of stock, we will send you a notification letting you know. We will also let you know when they are back and ready to ship.
Scend delivers orders across the whole of South Africa. Please note that we do not ship to PO boxes.
We ship all Scend products through trusted third-party courier services. Shipping will be calculated at check out depending on where you would like your products delivered. Good news though, purchase more than R1000 of Scend products and shipping is on us!
We strive to ship orders as soon as we receive them. However, our team spends time carefully preparing your box especially for you. Please give us a day or two to process your order. Thereafter, shipping usually takes between 2-5 days from the time your order is dispatched, depending on your location.
Once your order has been processed, you will receive a confirmation email with your tracking information to follow your parcel’s journey, and the contact information of the courier company for ease of reference.
Unfortunately, we cannot cancel your order once the parcel has been dispatched to you. If you are unhappy with the quality of your products, please reach out to us at hello@scend.co and we will do our best to assist.
Nope! Our website will not create an account on your behalf. Simply fill out our contact form to receive helpful well-being tips and tools should you wish to elevate your day.
Totally fine! At checkout, you will be prompted for both your shipping and billing addresses.
We charge VAT on all of your purchases. The VAT we charge is the same as you’d be charged had you bought your products from a nearby store.
